Duration
5 days
Access
Private / corporate
Delivery
Face-to-face · Live online
Sessions and enrolment
Check the provider's website for upcoming sessions and enrolment information.
Price
Price not published. Check with the provider.
Facilitator
Not identified in public sources checked
International delivery
Global delivery available

About this course

An intensive, exercise-based course on applying a systems approach to the design of new systems, whether product, service or process based. Participants work through a case study from stakeholder identification and requirements gathering, through requirements analysis and specification, to concept generation and selection, robust design, and verification and validation.

The course is delivered in-house, face to face or online, for up to 20 participants, and can be tailored to an organisation's lifecycle and review processes.

Facilitators

Facilitator not identified in public sources checked.

Who should attend

  • Personnel involved in introducing and supporting complex systems
  • People who practise, or want to practise, a systems approach to system design

Learning outcomes

  • Understand the principles of systems thinking and how they apply to creating a new system.
  • Identify stakeholders and gather their requirements.
  • Analyse stakeholder requirements and translate them into measurable technical system requirements.
  • Generate and down-select alternative system concepts and architectures.
  • Understand the principles of robust design and the systems approach to verification and validation.

Course outline

  1. 01

    Why systems engineering; systems thinking conceptsDay 1

  2. 02

    Gathering requirementsDay 2

    Stakeholder maps · Affinity diagrams · Personas · Use cases · Voice of the customer

  3. 03

    Analysing requirementsDay 3

    Systemic textual analysis · Viewpoint analysis

  4. 04

    Specifying and designing the systemDays 4–5

    Quality function deployment · Pugh matrix concept selection · Robust design and design of experiments

Training areas

Related discipline: Systems Thinking & Complexity